TIGERAIRWAYS-WARNING
Sometimes you get what you pay for!!
REFUNDS
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REFUNDS

TIGER AIRWAYS HAS A NO REFUND POLICY

There is only a couple of ways to get a refund for your ticket from Tiger airways, unfortunatly you must die and have proof of your death to collect one refund.

QUOTE: "In the event of Death of a passenger prior to the schedule departure time of their flight, Tiger Airways will refund the reservation once we receive a copy of the death certificate."

The other way to get a full refund is out of your hands, it is Tiger arways option to refund you or offer a fare credit to use within six months or place you on another flight. Mmmm, I know what I would do if I was the evil leader of a company with such a clause in my terms and conditions!

QUOTE: "10.1 Schedules:
We will use our best efforts to avoid delay in carrying you and your baggage. We will endeavour to adhere to published schedules in effect on the date of travel. However, times shown in timetables, schedules or elsewhere are subject to change at any time and we shall not be liable in any way whatsoever for any loss incurred by passengers as a result of such change.

10.2 Cancellation, Changes Of Schedules:
At any time after a booking has been made we may change our schedules and/or cancel, terminate, divert, postpone, reschedule or delay any flight where we reasonably consider this to be justified by circumstances beyond our control or for reasons of safety or commercial reasons. In the event of such flight cancellation or changes to the schedule so as to depart more than four (4) hours before or after the scheduled departure time, we shall at our option, either:

  1. Carry you at the earliest opportunity on another of our scheduled services on which space is available without additional charge and, where necessary, extend the validity of your booking; or
  2. Allow you to retain the value of your fare in a credit account for your future travel provided you re-book within six (6) months therefrom, or
  3. Make a refund to you in accordance with these Terms & Conditions.

Where a cancellation or significant alteration is made to our schedule before the date of your departure, we will use reasonable efforts to inform you of any such cancellation or alteration.

10.3 Sole Remedies:
Upon the occurrence of any of the events set out in Article 10.2, the options outlined in Article 10.2 (a) to (c) are the sole and exclusive remedies available to you and we shall have no further liability to you."